Privacy Policy

1. Introduction

At Bliss Shell, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.blissshell.com. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

Personal Identification Information: Name, email address, phone number, and shipping and billing addresses.
Payment Information: Details such as UPI, credit/debit card details, or wallet information required to process payments.
Account Information: Username, password, and preferences.
Communication Records: Messages or correspondence with customer support.

b. Information Collected Automatically

Usage Data: Your IP address, browser type, operating system, referring URLs, and pages visited on our website.
Cookies and Tracking Technologies: Information about your interactions with our website to enhance functionality and improve user experience.

3. How We Use Your Information

The information we collect is used for the following purposes:

Order Processing: To process, verify, and fulfill your orders, and to send updates on your order status.
Customer Support: To respond to inquiries, handle complaints, and provide efficient support.
Marketing: To send promotional materials, newsletters, and updates about our products and services (only if you opt-in).
Website Improvement: To analyze user behavior and improve website functionality, performance, and services.
Legal Compliance: To meet legal obligations, prevent fraud, and ensure security.

4. Sharing Your Information

We may share your information under the following circumstances:

Service Providers: With third-party vendors for payment processing, shipping, and order fulfillment.
Legal Obligations: When required to comply with laws, legal processes, or governmental requests.
Business Transfers: In connection with a merger, sale, or transfer of business assets.
With Your Consent: When you explicitly agree to share your information.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online system is entirely secure, and we cannot guarantee absolute security.

Key Measures:

Secure Sockets Layer (SSL) encryption for data transmission.
Restricted access to personal data on a need-to-know basis.
Regular audits and updates to security protocols.

6. Your Rights

You have the following rights regarding your data:

Access and Correction: Update or correct your personal information by logging into your account.
Data Portability: Request a copy of your personal data in a machine-readable format.
Opt-Out: Unsubscribe from marketing communications using the link provided in emails.
Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

To exercise these rights, contact us at blissshells@gmail.com.

7. Cookies and Tracking Technologies

Cookies are used to enhance your browsing experience by:

Remembering login details.
Tracking preferences and shopping cart contents.
Analyzing site performance and user behavior.

You can manage cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will take steps to delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The updated policy will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

Business Name: Bhavani Distributors
Address: G-1, Garden View Apartments, Vhadlem Bhatt, Taleigao, Panaji, North Goa, GOA-403002
Phone: 099231 24162 / +91 88066 58481
Email: blissshells@gmail.com

By using our website, you consent to the terms outlined in this Privacy Policy.